To be a dynamic premier private educational institution offering customer-driven programmes in

the region

To provide an excellent learning environment for students to excel in their quest for continuing education and life-long learning

We are committed to bring Value to Students through:

• Continually introducing quality programmes that are customized to the needs of students and that are at competitive pricing

• Give students a fair deal

• Demonstrate commitment to our students and foster close student/parent relationships

        Student Focus

          Maintain a safe and supportive environment which provides quality educational programmes to develop our students academically, physically and socially.

        Integrity

          Maintain strong work ethics and high standards of lawful and ethical conduct to foster forthright relations with our partners, customers and the community at large.

        Stakeholder Satisfaction

          Provide desirable return and rewards to all our shareholders and deliver value for our customers so as to contribute to the well-being of the school and the community.

         Teamwork

          Foster a community of thinkers and doers who value each other for the ideas they generate and the work they do.

        Creativity

          Encourage new ideas and better ways of doing things.

SERVICE GUARANTEES

As our valued customers and students, we are committed to provide the following:-

1. Full refund in the event that the School is unable to continue business due to insolvency and/or regulatory closure and/or termination of course before completion date.
2. Easy access to our pool of teachers and staff.

CUSTOMER SERVICE STATEMENT

As our valued customers at TeleLingua, you will experience our dedicated staff who are:

• Caring and Passionate
• Reliable and Proactive

We will deliver this inspiring experience in a conducive learning environment to ensure that you maximise your potential and achieve the desired success.