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To be a dynamic premier
private educational institution offering customer-driven programmes in
the region

To provide an excellent
learning environment for students to excel in their quest for continuing
education and life-long learning

We are
committed to bring Value to Students through:
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Continually introducing
quality programmes that are customized to the needs of students and
that are at competitive pricing
-
Give students a fair deal
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Demonstrate commitment to
our students and foster close student/parent relationships

Student Focus
Maintain a safe and supportive environment which provides quality
educational programmes to develop our students academically, physically
and socially.
Integrity
Maintain strong work ethics and high standards of lawful and ethical
conduct to foster forthright relations with our partners, customers and
the community at large.
Stakeholder Satisfaction
Provide desirable return and rewards to all our shareholders and deliver
value for our customers so as to contribute to the well-being of the
school and the community.
Teamwork
Foster a community of thinkers and doers who value each other for the
ideas they generate and the work they do.
Creativity
Encourage new ideas and better ways of doing things.
SERVICE
GUARANTEES
As our valued customers and
students, we are committed to provide the following:-
-
Full refund in the event
that the School is unable to continue business due to insolvency
and/or regulatory closure and/or termination of course before
completion date.
-
Easy access to our pool of
teachers and staff.
CUSTOMER
SERVICE STATEMENT
As our valued customers at
TeleLingua, you will experience our dedicated staff who are:
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Caring and Passionate
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Reliable and Proactive
We will deliver this
inspiring experience in a conducive learning environment to ensure that
you maximise your potential and achieve the desired success. |